Privacy Policy

1) Who we are

Controller: MALEVA (M) SDN BHD
Registered address: No 20-1, Jalan MPMU 2, Medan Perniagaan Mambau Utama, 70300 Seremban, Negeri Sembilan, Malaysia
Contact: sales@maleva.com.my

2) Scope

This Policy applies to information we collect through this website and in connection with inquiries or services relating to ship spare in transit logistics across Malaysia and Singapore.

3) Information we collect

Contact details: name, email, phone number, and company details when you submit a form or contact us.
Business information: shipment or operational details you voluntarily provide for quotes or service execution.
Technical/usage data: IP address, browser/device type, pages viewed, timestamps, and referrers collected via server logs and, if enabled, analytics tools.
Cookies and similar technologies to enable core features and improve the website. See the Cookies section below.

4) How and why we use information

Service and support: respond to inquiries, provide quotes, and deliver requested logistics services.
Operations and security: maintain site reliability, fraud prevention, and abuse monitoring.
Improvement and analytics: understand site performance and enhance content and user experience.
Legal compliance: comply with applicable laws, regulations, and enforcement of agreements.

5) Legal bases (if applicable)

Where data protection laws require a legal basis (e.g., GDPR for EEA visitors), we rely on consent (for optional cookies/communications), contract (to provide requested services), legitimate interests (site security and improvement), and legal obligations.

6) Sharing your information

We do not sell personal data. We may share limited information with trusted service providers (e.g., hosting, email, analytics) under contracts requiring confidentiality and data protection. We may disclose information when required by law or to protect our legal rights.

7) International transfers

Your information may be processed in countries outside your own. Where required, we take steps to ensure appropriate safeguards consistent with applicable laws.

8) Data retention

We retain personal data only for as long as necessary for the purposes described above, to comply with legal requirements, resolve disputes, or enforce agreements. When no longer needed, data is securely deleted or anonymized.

9) Security

We use reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is completely secure.

10) Cookies

Cookies are small files stored on your device. We use:

Strictly necessary cookies for core site operations (e.g., load balancing, security).
Preference or functional cookies to remember choices, where applicable.
Analytics cookies (if enabled) to understand site usage and performance.

You can control cookies through your browser settings. Disabling some cookies may affect site functionality.

11) Your rights

Depending on your location (for example, under Malaysia’s PDPA or, where applicable, the EU/UK GDPR), you may have rights to access, rectify, update, or delete your personal data; restrict or object to certain processing; and withdraw consent for optional processing at any time. To make a request, contact us at sales@maleva.com.my. We may need to verify your identity before fulfilling your request.

12) Third‑party links

Our website may link to third‑party sites or services. Their privacy practices are governed by their own policies.

13) Children’s privacy

Our website and services are not directed to children under 16, and we do not knowingly collect personal data from children.

14) Changes to this Policy

We may update this Policy periodically. The “Last updated” date reflects the latest changes. Your continued use of the website signifies acceptance of the updated Policy.

15) Contact

For questions about this Policy or our data practices, contact us at sales@maleva.com.my.